SMS Privacy Policy

SMS Privacy Policy

Effective Date: 3/4/2026

Custom Computer Specialists, LLC (“CCS Connected Voice”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS (text message) communications from us.

  1. Information We Collect
    When you opt in to receive SMS messages from us, we may collect the following information:
  • Your mobile phone number
  • Your name (if provided)
  • Messaging preferences
  • Interaction data related to messages sent (such as delivery confirmations or responses)
  1. How We Use Your Information
    We use your information to:
  • Send appointment reminders, updates, or notifications
  • Provide customer service communications
  • Send promotional or marketing messages (if you have opted in)
  • Respond to your inquiries or requests
  1. SMS Consent
    By providing your phone number and opting in, you consent to receive SMS messages from CCS Connect Voice. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
  2. Opting Out
    You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
  3. Data Sharing
    We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes. Your information may only be shared with service providers who assist us in delivering SMS communications, and only for that purpose.
  4. Data Security
    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
  5. Your Privacy Rights
    You may contact us at any time to request access to, correction of, or deletion of your personal information where applicable by law.
  6. Contact Information
    If you have any questions about this SMS Privacy Policy, please contact us:

Custom Computer Specialists
voice@customonline.com
800-598-8989
70 Suffolk Court
Hauppauge, NY 11788

  1. Changes to This Policy
    We may update this SMS Privacy Policy from time to time. Any changes will be posted with an updated effective date.