Connecting Your Teams. Empowering Your Performance.
Power Your Organization with Unified Communications from CCS Connected Voice
Built for organizations that depend on exceptional customer experiences, flexible mobility, and dependable performance, your teams will have one seamless system for calling, collaboration, and insight—so they can work faster, respond smarter, and strengthen every interaction.
Calling, messaging, meetings, video, call routing, reporting, and mobile apps—fully integrated in one powerful platform.
Transform How Your Organization Communicates
Our portfolio of solutions is engineered to empower every team, streamline every interaction, and elevate every customer experience. From enterprise-grade cloud voice to advanced contact center capabilities, CCS Connected Voice gives your business the tools to communicate smarter, collaborate better, and scale with confidence.
Cloud VoIP
MS Teams With Operator Connect
Enterprise voice, natively integrated with Microsoft Teams.
Contact Center Solutions
Complete Unified Communications Platform
BUSINESS PRO FEATURES
- Cloud VoIP Calling
- Unlimited Domestic Calling
- Auto Attendant
- Voicemail to Email
- Desktop & Mobile App
- Call Reporting
CALL CENTER FEATURES
- Call Queues
- Enhanced Reporting
- Agent Ring Groups
- Supervisor Monitoring
- Call Recording
ENTERPRISE FEATURES
- Advanced Analytics
- Real-Time Wallboards
- Call Recording & QA
- Omni-Channel
- Enterprise SLA